Information we may collect about you
When using this web site we may ask you for some personal
information. You are free to decide as to whether you
will give this information to us. Some services that we
offer may not be available if you do not supply the information
requested. We may request personal information in the
following circumstances.
When you:
- purchase or reserve a product with us.
- submit a product enquiry to us.
- provide us with feedback about our web site.
- register to receive emails about our products and
special offers.
- take part in one of our online surveys.
Computer information
We may collect technical information about your computer
when you visit our web site. This may include you IP
address, operating system, web browser software, screen
resolution and referring web site.
We do not link any of this computer information to
any personal information we hold about you. This information
is used purely to ensure our web site is built to provide
the best experience for you.
How we use this information:
To fulfil booking requests
When you book or reserve a product with us we will hold
the information you submit to process, administer and
account for your booking. You should expect to receive
an email confirmation from us shortly after you complete
your booking or reservation. In addition we may call
you if necessary to fulfil the service offered to you.
The information you provide may be passed to third
parties as necessary to provide the services requested.
These third parties may be located outside of the UK.
Product enquiries
If you submit a property enquiry to us using one of
the forms on the web site, we will pass this information
to the concerned property owner(s). You can expect to
receive and email or a phone call as a follow up to
a property enquiry.
Feedback
If you submit feedback to us regarding our services,
then we will use the information submitted to improve
our services. We may contact you by email or phone to
discuss any feedback that you provide.
If you volunteer to take part in a survey on our web
site, then any information collected will only be used
for statistical purposes. You personal information will
not be identifiable from the results of any survey.
Properties and special offer
emails
If you register to receive property emails from us you
can expect to receive emails regarding all of our travel
services and properties. The details you submit to receive
this information is not used for any other purpose and
will not be shared with any third parties.
Is your information secure
We take great care in ensuring that any personal information
you submit is secure and held securely. The information
you submit will only be used for the purposes described
in this privacy policy. Please see our Security Policy
for further details.
Cookies
This web site does make use of cookies. Please click
the following link for full details of our Cookie Policy.
Other web sites
We provide links to related web sites throughout our
web site. These are placed here for your convenience.
You should be aware that the content or information
provided on these third party web site is not the responsibility
of the Windsor Palms Florida and is not covered by this privacy
policy.
Can we change this policy?
Windsor Palms Florida reserves the right to change and amend
this policy for any reason. The policy which was in
place at the time you submitted information to us will
apply.
Feedback, comments and suggestions
Windsor Palms Florida welcomes your questions and comments
about privacy, as well as any other aspect of our service.
Please use the following page to get in touch with us
by email.
If you would like to contact Windsor Palms Florida regarding
this policy then please send you enquiry by email to
sales@windsor-palms-florida.net.
This policy was produced on the 16th March 2005.
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